Privacy Policy

1. Data We Collect

We collect account details (name, email, phone), auction and bid activity, verification documents, and technical logs needed for platform operation and security.

2. How We Use Data

Your data is used to run auctions, verify users, prevent fraud, improve system reliability, and provide platform communications.

3. AI-Assisted Verification

Uploaded ownership and health documents may be processed by AI systems to support verification decisions. Final administrative decisions remain under platform policy.

4. Data Sharing

We do not sell personal data. Data may be shared with trusted service providers for infrastructure, media storage, and security operations.

5. Data Security

We apply access controls, encrypted communication, and audit logs. No internet system is fully risk-free; users should protect account credentials.

6. Data Retention

We retain operational records for compliance, dispute resolution, and fraud prevention, then archive or remove data based on legal and technical requirements.

7. Contact

Privacy inquiries can be sent to info@chuuauction.ug with your account details and request description.